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Privacy Policy & SMS Terms of Service

Last Updated: 7/22/2025

Max Guard Hurricane Windows respects your privacy and is committed to protecting your personal information. This Privacy Policy and SMS Terms of Service explains how we collect, use, and protect your information when you use our website or opt into our SMS messaging services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Service request information
  • Communication preferences

We collect this information when you:

  • Submit a website form
  • Request an estimate or service
  • Contact us by phone, email, or text
  • Opt into SMS communications

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Schedule appointments
  • Provide customer support
  • Send service updates and notifications
  • Send customer care text messages
  • Improve our services
  • Communicate important account or project information

SMS Consent & Communications

By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from Max Guard Hurricane Windows regarding:

  • Appointment reminders
  • Service updates
  • Project notifications
  • Customer care communications
  • Account-related alerts

Message frequency may vary depending on your interaction with our services but will not exceed 5 messages per day unless triggered by a notification event.

Message and data rates may apply depending on your mobile carrier and plan.

Reply STOP at any time to opt out of SMS communications.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

SMS consent applies only to Max Guard Hurricane Windows and is not shared with third parties or affiliates for marketing purposes.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share information with trusted service providers only as necessary to:

  • Provide customer support
  • Deliver SMS messages
  • Process requests
  • Operate our business systems

All service providers are required to maintain the confidentiality and security of your information.

Your Rights & Choices

You may contact us at any time to:

  • Request access to your information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of communications
  • Ask questions regarding our privacy practices

Security

We take reasonable precautions to protect your information both online and offline. Sensitive information submitted through our website is encrypted and transmitted securely.

Access to personal information is restricted to authorized personnel who require the information to perform specific business functions.

While we use commercially reasonable safeguards, no method of electronic transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy and SMS Terms from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions regarding this Privacy Policy or SMS Terms, please contact us:

Max Guard Hurricane Windows
Phone: (561) 276-7400
Email: rheath@maxguardhurricane.com

Wireless carriers are not liable for delayed or undelivered messages.